Monasterium PoortAckere *

We hadden van een Monasterium iets meer sfeer verwacht. We hadden helaas aparte bedden met doorgezakte matrassen. De kamer was wel schoon maar vooral de badkamer was qua onderhoud wel gedateerd. Dus goed voor een leuke shopping trip maar niet echt voor een romantische getaway.

This place is out of the ordinary, not standard. It may not suit everyone as it is quirky and quaint. It needs work to upgrade some of the décor, but all the essentials were there. except an iron? There was a separate ironing room which seemed a bit weird, but I did say it was quirky. Ideal as a conference venue. We stayed there for 3 nights as part of a conference booking, and the price still did seem a bit high. The use of the chapel for dinner was wonderful and so too was the meal. All room facilities worked well, excellent room heaters. The room had real high ceilings that enhanced that feeling of space. The drain in the shower was slow, I sense that plumbing generally needs some work! Fantastic breakfast! Plenty of selection. Hospitable and helpful staff Plenty of parking, good wireless internet

We booked two rooms at this hotel, one for us as a couple, and another for a single friend. On arrival, we were very concerned about the general state of the place, it looked dark, dingy and old. We were first shown to our friends room which was up a very small set of stairs which was in desparate need of updating. The room itself was awful - it looked like the bedding had not been updated since the 70's, the curtains were hanging off the wall, the carpet was dirty and the bathroom had mould in it. There was a tv on the wall that looked like it was about to fall off and when I sat on the bed, it was so low and soft I couldn't image sleeping in it!!!! it was just so awful that we didn't even go to look at the second room and decided to leave straight away. We went to reception to tell them the room was not sufficient and certainly nothing like those shown on the website. To add insult to injury we were refused a refund. I know this was once a monastery but it certainly hasn't been extensively modernised, the room we were given was not even up to youth hostel standards and the costs certainly do not reflect this

I stayed here for a sense of the monastic life, and now I know why the nuns at school were always so cranky! There is a range of accommodation with appropriate pricing, with spartan lodging for a budget price. Spartan rooms do not appeal to everyone, but those of us on tight budgets distressed by lousy exchange rates are grateful that these options exist. I never saw the higher-priced rooms so cannot comment on them. The city location was fine once I had sorted that out – just a short walk to the #1 tram line. My only complaint concerns the room numbering system that can be a problem when retrieving one’s room key. There are several buildings – that offer the varying levels of accommodation – but the same room numbers in different buildings.

I am American, and was visiting on business as a gospel musician. My fingers swelled from jet lag, so I placed my ring in its velvet box and left it on top of my suitcase as I went to bed. The next morning I rushed to my first press engagement, and forgot to hide my ring, as the chambermaid entered my room. My wedding ring was stolen by the Chambermaid, and when I went to the office to request a proper investigation, the response that I received was, "don't you have insurance in America?" I threatened to remove all of the alabaster from the hotel, and I let them know that no questions asked, I want my property back. I returned that evening to a note under my door suggesting that I look for my ring again. I found it tucked away in another piece of luggage, but the box was damaged, and the ring was wet! I also discovered a missing Amex card, and a $100 bill was gone; the Amex had already been used at a nearby shop in Ghent. Beware of the usual suspects.